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How mimibet Protects Your Privacy

When you open an account with us, your personal information and account activity stay secure.

Data encryption on all paymentsAccount-level access controlsInstant data-request support
Explore the Lobby Read FAQ
mimibet How mimibet Protects Your Privacy
REACH OUR TEAM

Privacy & Data Access Support

Your privacy questions and data-access requests are handled by our support team during office hours.

Live Chat Open the chat widget in your account lobby Monday to Sunday, 09:00–23:00 Indonesia time. Ask about your data retention, account verification records or privacy settings.
Email Support Send your data-access request to our privacy team. Include your account email and the information you're requesting. We respond within 7 business days.
In-Account Messages Log into your mimibet account and use the Help section to submit a privacy inquiry. Track your request status and our response directly in your inbox.
HOW WE HANDLE YOUR INFO

Data Security & Account Protection

We encrypt all communication between your device and our servers using industry-standard protocols.

Password Security

Your password is never stored in plain text. We use encryption so only you can access your account. Change your password anytime in Settings → Security.

Payment Data

DANA, OVO, GoPay and QRIS payments are processed by the payment provider directly. We see only confirmation—never your card or account number.

Cookie & Tracking

We use cookies to remember your login and game preferences. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention

Account balances and game records are kept as long as your account exists. After closure, we retain transaction history for the period mandated by local law.

Third-Party Sharing

We do not sell your data to marketers. We share information only with payment processors, identity verifiers and where local law requires it.

Your Rights

You have the right to request what data we hold, ask for corrections, or request deletion. Contact support via live chat or email to start the process.

Privacy Policy Questions

Below are the questions we hear most often about how mimibet handles your data and privacy.

We ask for your full name, date of birth, email, phone number and a government ID to verify your identity. We also keep records of your deposits, withdrawals and game activity. This data helps us confirm your identity, process payments through DANA, OVO, GoPay or QRIS, and comply with local rules.

Your account details remain on file as long as your account is active. After you close your account, we retain transaction records for the period required by local law, typically 5–7 years. Personal information like your name and ID is then deleted within 30 days of your request.

Yes. Contact our support team via live chat, email or in-account messages with your data-access request. Include your account email and we'll send you a copy of your personal information, deposits, withdrawals and game records within 7 business days.

Your payment details are encrypted and sent directly to the payment provider. mimibet never receives or stores your account credentials or card details. We see only the transaction confirmation and amount. All communication is encrypted end-to-end.

When you request account closure, we disable your login and remove your personal information within 30 days. We keep your transaction history as required by local law for regulatory purposes, but your name, ID, email and other private details are permanently deleted.

We use cookies to keep you logged in and remember your game preferences. You can disable non-essential cookies in your browser settings anytime. Essential cookies (login, security) cannot be turned off without losing account access.

Reach our support team through live chat (09:00–23:00 Indonesia time), email, or in-account messages. Tell us your concern and we'll investigate within 7 days. If you believe your data has been misused, contact support immediately so we can help secure your account.

Related Pages

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