Reference

How We Handle Your Account and Data on mimibet

When you open an account with us, your details and funds are protected under our legal framework.

Account security protocolsData handling and retentionPayment verification and anti-fraud
Explore the Lobby Read FAQ
mimibet How We Handle Your Account and Data on mimibet
REACH OUR TEAM

Contact Us About Legal Questions and Account Changes

Live Chat Our support team in Makassar and across Indonesia answers legal inquiries and account access requests through live chat on the lobby. Available during your local hours.
Email Support Send account access requests, data deletion inquiries or legal questions to our support email. We respond within 48 hours and guide you through the full process.
Account Settings Update your personal details, view your data and manage account preferences directly in the settings menu under your profile on desktop or the app.
HOW WE PROTECT YOU

Data Security, Cookies and Your Account Controls

Account Verification

When you join, we verify your identity using your phone number, email and payment method to confirm you're who you say you are and meet access requirements.

Data Retention

We keep your account details for as long as your account is active, plus a retention window for fraud prevention and legal compliance. Closed accounts are archived per local law.

Payment Security

DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We never store full payment credentials; payment processors hold that data directly.

Cookies and Tracking

We use cookies to keep you logged in, remember your lobby preferences and detect fraud. You can manage cookies in your browser settings without losing core account functions.

Third-Party Sharing

We share your data only with payment processors, fraud-detection services and where local law requires. We do not sell your information to advertisers or data brokers.

Your Rights Request

You can ask us to show you what we store, correct errors or delete your data. Email support with 'Data Request' in the subject line and we'll guide you through the process.

Frequently Asked Questions About Legal and Account Rights

mimibet operates where local law permits in Indonesia and other supported regions. Your account access depends on local law. If you are unsure whether you can open an account in your location, contact our support team via live chat or email for clarification.

Each payment method encrypts your transaction end-to-end. We never store your full card or wallet credentials; the payment processor keeps that data in their secure vault. We verify every deposit to detect fraud.

Yes. Email our support team with 'Data Request' in the subject line. We will compile your stored information — name, contact details, payment history, account activity — and send it to you within 7 working days.

We can delete your account and associated personal data where local law permits. Some information may be retained for fraud prevention and legal compliance. Contact support to discuss your deletion request and we'll explain what can and cannot be removed.

No. We do not sell your personal information to advertisers, data brokers or any third party outside our payment and fraud-prevention partners. Your data stays within our platform and our trusted service providers.

We retain closed-account data for a legal retention period to meet anti-fraud and compliance obligations, then archive it. The exact retention window depends on local law. Ask support for details specific to your region.

Contact our live chat or email support immediately. We will verify your identity, review recent login activity, help you reset your password and secure your account. We log all access for security purposes.

Related Pages

mimibet Indonesia About Us FAQ mimibet Login mimibet Casino